๐Ÿ’ฌ Support Center

GeoQuiz App Support

Have questions, feedback, or need assistance with GeoQuiz? We're here to help you enjoy your geography learning experience.

Need Quick Assistance?

Send an email directly to our dedicated app support team. We reply to all user inquiries within 24 hours.

โœ‰๏ธ Contact Support (hakan.uu@gmail.com)
Support Email
hakan.uu@gmail.com
Typical Response
Under 24 Hours
Supported Platform
iOS / iPadOS

โ“ Frequently Asked Questions

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In-App Purchases & StoreKit

How do I restore my purchase of Unlimited Lives?

If you previously purchased Premium (Unlimited Lives) and reinstalled the app or switched devices, you can restore your purchase easily:

  1. Open GeoQuiz on your iOS device.
  2. Tap the Get Premium / Store button on the home or quiz screen.
  3. Tap Restore Purchases at the bottom of the screen.
  4. Make sure you are signed in with the same Apple ID used for the original purchase. Your purchase will be reactivated immediately with no extra charge.
Is Premium a recurring subscription or a one-time purchase?

GeoQuiz Unlimited Lives is a one-time non-consumable purchase. Pay once and enjoy unlimited lives forever with no recurring monthly fees.

๐Ÿ’ก If you encounter any StoreKit payment issue, ensure your Apple ID payment method is active in Settings โ†’ [Your Name] โ†’ Media & Purchases.
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Lives & Game Mechanics

How does the lives system work?

GeoQuiz provides 5 free lives. Selecting an incorrect answer during a quiz deducts 1 life.

How can I get more lives?
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Quiz Modes & Features

What quiz modes are available in GeoQuiz?

GeoQuiz includes multiple interactive geography learning modes:

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Data, Privacy & Sync

Is my game progress saved online?

Your high scores, streak records, level progress, and unlocked badges are stored locally on your device. We do not require account registration or collect personal profile data.

How do I reset my progress?

You can clear your local progress by going to Settings in GeoQuiz or by uninstalling and reinstalling the app.

For more detailed information, please view our Privacy Policy.

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Troubleshooting & Feedback

No sound or haptic vibration feedback during quiz?

Please verify that your iPhone is not on Silent/Mute switch mode, check device volume, and ensure Sound & Haptics are enabled in GeoQuiz Settings.

Found a mistake or typo in country information?

We take geographical accuracy very seriously. If you notice an error in a capital city, flag image, or continent mapping, please let us know so we can update it immediately in the next release!

Still need help?

If your question isn't answered above, feel free to drop us an email. We're happy to assist!

โœ‰๏ธ Email hakan.uu@gmail.com
๐Ÿ’ก Tip for faster support:
  • Include your iPhone / iPad device model & iOS version.
  • Describe the issue or feedback clearly.
  • Attach a screenshot if relevant.